To get the Provider Dispute Resolution Form, you may download it as a PDF, click here , or call the Greater Newport Physicians Customer Service Department at (657) 241-8040.
Attention GNP-contracted providers:
Did you know that you can submit claims appeals through Access Express ("AE")? Turnaround time is faster when you do; we respond within 5 business days. For the Provider Dispute Resolution process, we respond within 45 business days.
To submit an appeal through AE, pull up the claim that you are appealing and click the "Message about this claim" button. For additional training on using AE, contact GNP Network Management at (657) 241-3612.